Our Client Success Team will be unavailable on Friday 8 December 2023 to celebrate the holiday season and give the team a well deserved break. We apologise for any inconvenience and appreciate your understanding. If you need to get in touch with us on that day, please send an email to [email protected] and we'll take a look first thing on Monday 11 December.

Already have myKiwiWealth?

The easiest way to chat with us about your KiwiSaver or Managed Funds account is in myKiwiWealth. If you need personal advice we can put you in contact with our digital advice team.

Web chat

Chat with our helpful Aotearoa-based customer team online, Monday to Friday between 8am and 5pm. Click on the button in the bottom right corner of our website to chat.

E-mail

If you've got a question you need answering, or are interested in finding out more about our products and services, you can send us an e-mail at [email protected]. If you're a Kiwi Wealth customer, please use your registered e-mail when contacting us.

For more general enquiries, check out our product help section for answers to frequently answered questions.

Calling from New Zealand

Give us a ring on 0800 427 384 between 8am and 5pm, Monday to Friday.

Calling from overseas

You can reach us on +64 9 487 2659, Monday to Friday from 8am to 5pm NZST.

If you've got a complaint, compliment, piece of feedback, or just want to get in touch, please let us know! You can also send us your feedback in your Kiwi Wealth online account.

Postal address

Freepost 210729
PO Box 10068
Wellington 6140
New Zealand

Texts from Kiwi Wealth

On occasion, we may contact you via text or SMS message. When Kiwi Wealth sends you a message, it will come from the short code 8030. Any messages from other numbers may be spam. If you're unsure, please contact us.

Media enquiries

For all media enquiries, please contact:

[email protected]

+64 27 529 4342

Holidays act remediation

If you were employed by Kiwi Wealth between 1 July 2013 and 10 November 2018, you may be entitled to a remediation payment for incorrectly calculated holidays and leave.