1. Help Centre
  2. Your KiwiSaver FAQs

Where has my money gone?

The outbreak of coronavirus is affecting share markets and economies around the world. For some KiwiSaver members, balances may have dropped.

You still hold the same investments (like shares for example), but they currently have less value. We recommend reading this blog as it explains how dips in the market are reoccurring but recover over time. 

For a more in-depth look at the performance of your KiwiSaver account you can log into the Kiwi Wealth portal

Market volatility is normal throughout the lifetime of an investment like a KiwiSaver account.  But they do recover over time and increase in value.  That’s been the experience with every market crash in the last 100 years. 

No money has been taken out of your KiwiSaver account by the government.