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Help Centre

KiwiSaver Basics

KiwiSaver Basics

KiwiSaver Basics

Where can I find my Annual PIE tax and Annual Statements?

How can I check the performance of my KiwiSaver fund?

What are my KiwiSaver options if I am self-employed or not employed?

When can I take my money out of my KiwiSaver account?

How much do I need to contribute?

What happens to my KiwiSaver if I die

How can I join KiwiSaver?

How do I update my prescribed investor rate (PIR)?

What is KiwiSaver and why should I join?

Who can join KiwiSaver?

How do I opt out of KiwiSaver?

How can employees join KiwiSaver?

What are my KiwiSaver options as an employee?

What are the rules for KiwiSaver withdrawals?

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KiwiSaver for Children

Are there any other issues that I need to be aware of when thinking about signing my child/children up to KiwiSaver?

Can I sign my grandchild/grandchildren up to KiwiSaver?

How can I sign my child/children up to KiwiSaver?

Can someone under 18 take a Savings Suspension, if they decide they don’t want to contribute through their job?

Could an employer pay the 3% contribution rate to a child’s KiwiSaver account if they wanted to?

If I join my child/children up to KiwiSaver, would they get all the benefits or only some of them?

What issues do people interested in joining their children up to KiwiSaver need to be aware of?

How can my child/children contribute to their KiwiSaver account?

How can my child/children join KiwiSaver?

What are the KiwiSaver options for my child/children?

What are my KiwiSaver options if I am under 18 (working or not working)?

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KiwiSaver Retirement

How can I manage my retirement savings?

Can I stay in KiwiSaver after I turn 65?

How can I join KiwiSaver if I am over 60?

What are my KiwiSaver options if I am over 60?

KiwiSaver for Homebuyers

What is the difference between the first home withdrawal and the KiwiSaver HomeStart grant?

Who is eligible for the KiwiSaver first-home withdrawal?

How do I know if I am eligible for a HomeStart grant?

What is the KiwiSaver HomeStart grant?

Can I use my KiwiSaver account for a first home withdrawal if I have previously owned a property?

How do I apply to use the money in my KiwiSaver account for a first home withdrawal?

How do I apply for a first home withdrawal from my KiwiSaver account?

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KiwiSaver Contributions

How can I contribute to my KiwiSaver account?

How can employees make contributions?

How much do I need to contribute to my KiwiSaver account?

How much does my employer need to contribute my KiwiSaver account?

How do I make a voluntary contribution to my KiwiSaver account?

What are Government Contributions?

How do I get KiwiSaver Government contributions?

How do I check my KiwiSaver government contributions?

How long will it take to see my tax credits in my Kiwi Wealth KiwiSaver account?

How do I find out how much I have contributed to my KiwiSaver account?

Can I stop my KiwiSaver contributions?

How do I change my KiwiSaver contribution amount?

How do I set up a direct debit?

How do I change a direct debit?

Why are my contributions not showing in my Investment Position report?

Why is my cheque payment missing?

Why is my direct debit missing?

Why is my employee or employer contribution missing?

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Paying tax on KiwiSaver

How do I work out what my current registered PIR is?

Getting your PIR right

Working out your PIR

What is a PIR?

Paying tax on KiwiSaver

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Opting out of KiwiSaver

If I can’t opt out, how else can I get my KiwiSaver money?

What happens if I can’t opt-out of KiwiSaver?

How do I opt-out of KiwiSaver?

Who can opt-out of KiwiSaver?

So you want to opt-out of KiwiSaver?

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Transferring Australian Super to KiwiSaver

Can I transfer my KiwiSaver to an Australian super fund?

How do I transfer my Australian super into the Kiwi Wealth KiwiSaver Scheme?

What if I don’t know who my Australian super provider is?

Are there any rules I need to know about when transferring my Australian super to the Kiwi Wealth KiwiSaver Scheme?

Does it cost to transfer my Australian super to Kiwi Wealth KiwiSaver Scheme?

What are the downsides of transferring my Australian super to the Kiwi Wealth KiwiSaver scheme?

What are the benefits of transferring my Australian Super to the Kiwi Wealth KiwiSaver Scheme?

Can I transfer my Australian super to KiwiSaver?

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Transferring your UK Pensions to KiwiSaver

What should I do if I am looking to bring my UK pension to New Zealand? Are there any QROPS-approved schemes still available?

Who can I talk to if I am unsure about what is going on?

What happens if I have already transferred my UK pension to a KiwiSaver provider?

Can I transfer my UK pension to KiwiSaver?